PL (+48) 501 767 445 | ES (+34) 610 807 185 contact@barcelonaambassadors.com
Gamifying employees engagement

Gamifying employees engagement

Why employees engagement?

There is extensive scientific literature on the relationship between employees engagement and companies’ results. The higher the engagement, the higher the results: the higher the results, the higher the profits.  With this linear correlation, how easy or not, it is to enhance people’s engagement at their daily tasks?

Easy, it´s like playing.

It seems that gamifying some parts of their routine tasks can help boost their performance, but what is “Gamification”?

In a nutshell, gamification is the application of elements of game playing (e.g. point scoring, competition with others, and rules of play) to other areas of work. Companies can use gamification to train employees in a fun way that encourages motivation, competition, and solidarity as well as to motivate workers and optimise the workforce. It also helps to gather data that can be used for actionable insights into a business.

At Barcelona Ambassadors, we feel the need to tailor incentive trips so that they also include gamification components such as:

  • Competition; igniting the fire of competition is a tried-and-true method of motivation for most (if not all) employees;
  • Tangible achievement: some employees need more than just the satisfaction of a job well done to motivate action. Awarding badges for completion and mastery could make all the difference;
  • Group sharing and collaboration; imagine that an employee gets stuck on a specific quiz question or activity, she/he might give up and disengage from the situation, but imagine if she/he had the capacity to use tokens or points toward asking a group of colleagues for their inputs. Social tools make collaboration simpler, creating a symbiotic relationship between the learner who needs help and the learner who wants to demonstrate his knowledge base.
  • testing for knowledge; social gaming is the ultimate test for where each employee falls in the pack. Sizing up proficiency against other co-workers helps each learner understand his or her strengths and weaknesses.
  • Feedback looping; don’t forget that social gaming also offers benefits for leadership and management. Scores, leader boards, and badges are simple ways for management to see real-time feedback in form of proficiency and engagement. Issuing feedback and pointers then become more effective and personalised, based on a learner’s actual performance.

Gamifying incentive trips allows the employees to boost their motivation and engagement whilst having fun and discovering new things through authentic experiences.

Group building or Team building?

Group building or Team building?

Spot the difference: Team activities or Group activities? 

At Barcelona Ambassadors, we’re often asked whether there is any difference between team building activities and group building activities. Are they just different words for the same thing, or do they function differently? Let’s take a look at each of these terms in more detail.

When we talk about teams, we are talking about an aggregate set of people who are all aligned and directed towards a common goal or result, such as the completion of a particular project or starting a new business. A graphical representation of a Team could be as follows:

Our team building activities are based on the fact that individuals share a common goal and are usually looking for someone to help them with the processes of working together more effectively to achieve a result. In general, team building activities help individuals to reflect on their behavioural pattern in a team; through this they may establish new patterns for a better performance.

When we talk about groups, we are talking about people who come together with a common interest but do not have the same goal in mind. For example, a group of people can meet to be trained on effective leadership, but each individual have their own ultimate goal to which they would apply their new skills. Group activities focus mainly on the development of the single person. A graphic example of a Group could be as follows:

At Barcelona Ambassadors we tailor our activities also based on this important difference. This allows us to design tours and group or team building experiences that leave a long-lasting impact.

How the learning curve can affect our performance?

How the learning curve can affect our performance?

How many times you found yourself in a situation when you joined a new team or got a new job and were extremely motivated to do your best and wanted to get noticed for your great performance, yet you just did not know how?

How many times you found yourself in a context where for too long you have been doing the same thing over and over again to the point that you were merely repeating a routine?

How many times you found yourself at the same time in exactly both situations? Joined a new team, struggled to get things done but with time and experience you started to excel in your tasks but yet, it came to a point where you felt kind of “stuck”?

Well, the good news is that most of us face these situations and that we all are in control of how we wish to ignite our performance and future growth.

The learning curve is the so-called proportion between experience (increasing over time) and the learning whilst doing a specific task.  The more experience you acquire the more you learn at doing something.

 

Each one of us is improving with time at doing his/her job, and by acquiring experience and expertise this learning at some point comes to an end, leading to a situation where there is nothing more to learn and to experience.  The consequences associated with this can be multiple, such as frustration at work, low performance, increase of errors and so on.

To ignite again performance and motivation, a “rebirth” is needed. How?

Start with simple steps:

  1. Review your current responsibilities and rate your performance on those on a scale from 0 to 10 (10 the highest) ;
  2. Any surprises? Select the top three that you believe can be improved
  3. Public Professional Identity: ask three of your most trusted colleagues the following questions on your performance:
    1. What do you admire most about me professionally?
    2. What do you think I do best?
    3. Do I inspire you? If so, how?
    4. What about me makes me a one-of a kind colleague?

Now that you’ve done your homework, consider using what your colleagues said about you to improve those top 3 responsibilities.

At Barcelona Ambassadors, we strive for better performance in team building activities. Our major aim is for you to be “reborn” within your team and guide you back on track to a prosperous professional career!

High-performing teams

High-performing teams

What do high performing teams have that others don’t?

Teams are the key to creating more committed, productive and sustainable companies, but some are more effective than others.

One of the most important researches on this topic was conducted by Marcial Losada and Emily Heaphy in 2004. They looked at the correlation between team member connectivity and business performance.

But what is connectivity?

It is a continuum, high or low, determined by the number and the nature of the interactions between team members. The higher connectivity, the more sustained interactions between team members allow to generate an open dialogue among multiple players. On the contrary, low connectivity discourages interactions and thus lead to less dialogue.

How can you build a high connectivity?

Through building happiness of the people involved.

The Losada research showed that when team members are focused on the “other” the more inquiries there were and the more Inquiry the higher engagement (Positivity). The reverse was also true. More focus on “Self”, led to disengagement (Negativity).

Leaders who openly express their positivity get the most out of their teams.

On this regard, when you focus on developing happiness and trust within your team members, you might have higher chances to engage them in a constructive disagreement which can easily lead to develop strong commitments. When team members are committed and thus effectively accountable for their actions, their attention is surely moved towards collective results (P. Lencioni) which can directly impact the overall performance of the business.

Is that so simple?

Yes, that is at the core of Barcelona Ambassadors’s objectives. We assist businesses and their teams in strengthening connectivity, trust and performance through our tailor-made tours and activities.

Why coaching with animals?

Why coaching with animals?

12,000 years ago the only animal known to have been domesticated was the wolf-dog, surprisingly the domestication of sheep, goats and cows happened much after.

This discovery raised the interesting possibility that people had a companion animal long before they began to raise livestock.  On the other hand, the bond that humans established with horses can be traced back up to 6,000 years ago. The use of horses was mostly to allow humans to migrate between large distances. Slowly the use of the horse increased over time, and became the most fundamental associate in military campaigns or to improve transportation, agriculture, industry, or communication.

Already in the year 460 BC, one of the most outstanding figures in the history of medicine, Hippocrates, was recommending to ride horses to cure those illnesses which were supposedly “incurable”.

Some science: dogs look so much like their owners

Usually, a dog imitates or copies another dog while interacting socially. The dog can mimic gestures, movements, body language, muscle tension, eye movement, or even breathing. This is the so-called “mirroring” of a dog-behaviour.

Studies emphasise that both dogs and horses reflect through their behaviour, the behaviour of their owners or the people with whom they interact.

In the human’s world, specifically in the workplace, leaders and learners often count on hidden feedback from colleagues, using others’ experience and interpretations to guide their decision making. The book “Think Fast, Think Slow” (Kahneman, 2011) highlights how this human perspective can be a problem because of human cognitive bias in interpretation and decision-making. Horses and dogs do not have this issue. In contrast, horses do not consciously interpret their experiences like humans do—they do not seek to label events or to create meanings.

The book “Hope…” (Pike, 2009) highlights how horses communicate through what they feel internally. Their safety strongly relies on how they are able to sense danger and the presence of predatory animals. They can perceive the stress that predators hold before an attack. This stress not only creates a specific physical posture but also a particular chemistry. Horses are able to read all this information and sense when it is safe or not. Their communications skills are so fine that a human mind cannot comprehend it.

A human who is in an incoherent state of being – thinking one thought while feeling a different emotion, or carrying a hidden agenda – sends out the same vibration or stress signals as a predatory animal in the wild. A person who is trying to project happiness but is inside frustrated or angry will most probably notice their horse more difficult and frustrated too.

There is no surprise that Sir Winston Churchill once said ‘There is something about the outside of a horse that is good for the inside of a man.